“Direction Training has significant experience in the development and delivery of a wide range of training programmes from Level 2 to Level 6.
These include customer service, training and developing staff, development of workbook materials in support of apprentice skills, training and team development and a wide range of accreditation activities.
The panel commends this development as timely and useful and recognises the contribution to continuing professional development the programmes can afford to individuals seeking further knowledge and understanding across a range of operational areas. The programmes are designed to be accessible to a wide range of learners and on completion improve the knowledge and understanding of learners. The emphasis on developing professional competences across a wide range of roles is a valuable contribution to professional training within the industry”

‘The range, content and Industry focused training materials represent an excellent suite of accredited training materials and resources for Hospitality and Tourism Trainers and Operational Professionals.
The content, style and structure of the training resources are based on, and benchmarked against, International Best practice.
Their application in the workplace, through workshops and self -learning initiatives, are designed to enhance Employee Performance and Standards in Housekeeping, Health and Safety, Customer Services and Food & Beverage Standards.
The proposed Learning approach for both Individuals and organisations utilises modern e- learning technology and reflects the modern training and development needs of the International Hospitality Industry.
The centre is pleased to endorse, support and utilise the products and services of Hospitality Direction Training in its work with the hospitality and Tourism sector in Ireland.

Direction Training has produced an attractive & functional focused hospitality learning management system that is rapidly advancing.

The modules are informative, interesting and tailored to address all the course topic objectives.

Learners knowledge & understanding is assessed throughout the modules with activities
that mirror real world situations. These are then followed with feedback that shows the impact of the decisions and choices they have made giving learners excellent insight in the skills and tools required to deliver the required standards of service within all aspects of hospitality.

I have been extremely impressed and so would highly recommend Direction Training”.

“We have been training our staff with the assistance of Direction Associates through since 2017. Their bespoke training package has assisted us with full induction and many individual training modules.

This has freed up our time massively and by offering the right training we are keeping our hotel and business compliant. Many hours are saved and training can be carried out in the hotel which again saves time and money.
Their on-going developments and improvements are excellent. And very importantly, the customer service is as good as it gets.”

“Congratulations on putting it all together. I do believe this is a great professional and motivational resource for newly recruited room attendants/housekeepers. A Head or Executive housekeeper using this to support their own training delivery, would set a professional benchmark from which they can discuss with their new member of staff what they have learnt, how their learning fits with specific working practices and what ideas they may have that could be put into practice”