We are flexible

Everyone's training needs are different, create your own training options for as many or as few as your require and put our flexibility to the test

Flexible costing

As operators we understand that you have to make your budgets stretch as best you can, contact us and we can discuss your needs.

Our delivery

“The instructional approach is clearly deliberate and provides for a strong level of content detail with appropriate explanation as to the “why” these points are important in achieving high professional standards”. Institute of Hospitality

  • Interactive modules

    Fully interactive modules using question and visual techniques designed to focus the learner and ensure maximum learning

  • Feedback

    Fully voiced feedback on exercises to develop learning

  • End Testing

    End testing with a passmark which generates a learner certificate

  • Resources

    Additional resources are added to some modules, Work sheets, Web links, Pdf’s

  • Help desk

    Personal help desk 7 days a week and into the evenings!

  • Learner Management System

    Award winning, user friendly, learner management system

  • Learning paths

    Auto enrolled learning paths

  • Report

    Robust reports automatically emailed to admins

  • Branding

    Personalised entry portal and header logo

  • Additional costs

    No additional LMS costs

If you have a bit more budget! …. We will tailor modules to reflect your own standards and procedures

Professional Bar Service

Have you ever wanted to work behind a bar? ….. This programme is designed for new and existing operational F&B staff in hotels, restaurants and bars to develop their knowledge of bar service

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Professional Housekeeping

Housekeeping is often a misunderstood department. It is not just about flicking dusters around and making beds. Undoubtedly it is hard work but Houskeeping has an extremely valuable

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Work Aware

The first few weeks of starting a new job are critical. Staff make the decision if they like the job or not. This decision is based not only on whether they like their manager

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Giving Great Customer Service

The course Giving Great Customer Service is made up of the these 5 modules:

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Professional Food Service

Although there may be variances in company procedures there are basic principles that apply in all food service. This interactive programme uses hospitality best practice standards for learners

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Licensing Aware

This is not a full licence course but is designed for operational staff to develop their understanding of the importance of handling alcohol to the correct legal and company standards in the workplace.

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Food & Drink Safety Aware

This interactive module is designed specifically for food and drink service staff and uses examples of both areas throughout. Consider using Allergy Aware with this module for all round knowledge.

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Allergy aware

Allergy Awareness training for food and drink service staff has been a legal obligation in the UK since December 2014 but there is still a lack of awareness in businesses of the implications of not carrying this out.

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Professional Wine & Champagne Service

What is the difference between a sauvignon blanc and chardonnay? ….. How do I open champagne?…. How can I recommend a wine to a customer? ….

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TO SPEAK TO US ABOUT THIS PACKAGE ALONG WITH ANY OF OUR  SERVICES GIVE JUDITH OR GRAEME  A CALL ON 01252 890995 OR USE THE CONTACT FORM PROVIDED.