We understand what you need
and so this is what we offer
What our customers say
“Direction Training has produced an attractive & functional focused hospitality learning management system that is rapidly advancing.
The modules are informative, interesting and tailored to address all the course topic objectives.
Learners knowledge & understanding is assessed throughout the modules with activities that mirror real world situations. These are then followed with feedback that shows the impact of the decisions and choices they have made giving learners excellent insight in the skills and tools required to deliver the required standards of service within all aspects of hospitality.
Being previously sceptical about the benefits of on-line training I have been extremely impressed and so would highly recommend Direction Training”.
The importance of delivering a quality product to our customers and always remembering they have a choice drives our business forward. To ensure this happens we have to equip our staff with the best and most up to date training available.
In addition to our Development Workshops Direction training’s eLearning modules provide us with a modern, informative, interactive and cost effective solution to our needs.
Our online training for the new allergen food law Food Information Act 2014 was put together swiftly by Direction Training, and the team was very helpful and suggested adding on a special diets section too.
Before we knew it all the staff had been emailed their login details and had taken the courses and we had become compliant as a hotel with the new requirements. Thanks to Judith and her team at Direction Training we have also looked at other modules to aid with our staff training needs. Thank you for being easy to work with and delivering the goods.
CAROLINE & JONATHAN KAYE
After 30 odd years in the training environment myself, I know from experience that the most effective training programmes are those that don’t overload the learner but engage and entertain them so that learning becomes fascinating and enjoyable.
I took the modules myself, before making them available to our staff and was impressed by how the variety of formats interactive elements held my interest throughout. By the end I had absorbed the information, understood why it was important, felt confident in the knowledge and had had fun learning. I had also found it easy to fit in the modules around my other activities.
Training Director | Xenca
Having been required by my client to ensure the modules were completed by all of my hospitality staff, I was initially sceptical. How wrong could I be, it was not only invaluable for my team as it meant all were starting on Day 1 with a thorough understanding of what was expected of them, but it was also an incredibly useful tool for me. I was able to see quickly and easily who had started or completed the modules, and chase those who had not.
I was able to get support at virtually all hours of the day when staff had issues or queries and I was enormously grateful for the ability to either blanket email or quickly select the relevant staff for updates and changes to their schedules or job location.
As someone newer to the training environment I am looking to bring our hotel training programmes to a new level where learning is more than being told and is interactive,
interesting and fun. These modules engage and offer variety to ensure all our staff improve their knowledge and develop their skills.
It adds confidence that they have been written by such an experienced team.